It is understandable that you may have doubts regarding the services offered by doctors you consult online.

Although there are doctors available for online consultation who may not be legit, there are others whom you can fully trust. This is true especially with reputable sites that have been around for quite some time such as the Online Doctor App. If you are still in doubt, here are some of the most common questions asked by people and responses.

Will the illness be healed after the consultation?

Healing is not something that can be guaranteed, and this is true even for doctors whom you meet face to face. However, the site will try to match you with the best doctor possible given the condition that you are currently suffering from. You will be given a qualified opinion regarding the health issue and they will tell you the next steps required to solve the problem.

In the event that diagnosis cannot be made without a physical check, you will be referred to another doctor available in your local area. Your payment will also be refunded.

Is this service for free?

There are instances when you can ask questions for free and you will receive a response within 24 to 48 hours. However, if you wish to speak with a doctor directly and have a video conversation, you have to pay a specific amount. You will receive an instant response and you will also be matched with the most suitable physician who can directly help you.

Are the doctors qualified?

Definitely. These sites have a very strict verification process to ensure that all the physicians they are partnered with are qualified to do the job. They are required to submit a license and this is double checked before they become official partners of the site. If they have not passed the background check, they won’t be signed up.

Will there be a need to meet with an actual doctor?

Although there are a lot of conditions for which you can consult a doctor online, there are cases in which further testing needs to be carried out to form a diagnosis. You will need to be present for a physical examination. You might need a blood test or an X-ray just so the doctor can confirm and diagnose your illness. The doctor with whom you have consulted online will make a referral if no conclusion can be determined.

Rest assured, you can trust an online doctor to provide you with trusted medical advice; they can give you a prescription if necessary, they can also conduct referrals. Their goal is to help you, they are legitimate practising doctors. Even if you consult them online, their job description does not change. Their duty of care for your full recovery also does not change.